Refund Policy
Last updated: 10/9/2025
At PEYWENDI, we want you to be completely satisfied with our voice-first dating services. This Refund and Cancellation Policy explains our policies regarding subscription cancellations and refunds.
1. Subscription Cancellation
You may cancel your PEYWENDI subscription at any time through:
- Your account settings within the app
- Contacting our support team at support@peywendi.app
2. Access After Cancellation
When you cancel your subscription:
- You will retain access to premium features until the end of your current billing period
- Your account will automatically revert to the free tier at the end of the paid period
- No further charges will be applied
3. Refund Policy
30-Day Money-Back Guarantee: If you are not satisfied with PEYWENDI within 30 days of your initial purchase, contact us for a full refund.
Partial Period Refunds: Refunds for partial unused periods are generally not provided, except in cases of:
- Technical issues preventing use of premium features
- Service disruptions lasting more than 48 hours
- Billing errors or unauthorized charges
4. How to Request a Refund
To request a refund:
- Contact our support team at support@peywendi.app
- Include your account email and reason for the refund request
- Provide any relevant details about technical issues (if applicable)
Refund requests will be reviewed within 3-5 business days.
5. Processing Refunds
Approved refunds will be processed through the original payment method within 5-10 business days. Processing times may vary depending on your financial institution.
6. Contact Information
For questions about refunds or cancellations:
Email: support@peywendi.app
Company: THEORIST LLC, Wyoming, USA